Mon - Fri: 7am - 7pm
Sat: 7am - 5pm
Sun: 9am - 5pm
 Phone:
949-612-2756


XAttention:NEW Mandatory Curbside COVID-19 Policy Effective Immediately!Read more

NEW Mandatory Curbside COVID-19 Policy Effective Immediately!


To our very important Newport Harbor Animal Hospital Clientele:

As things are ever-evolving with the virus outbreak, we will be again be making some very important changes to how we handle visits at the hospital. These policies are brought about due to updated guidelines by the American Veterinary Medical Association in an effort to keep everyone as safe as possible during this time and also to be able to remain open. Please note that we will remain open to care for your pets as long as our staff are in good health!

Here Are The New Clinic Guidelines Until Further Notice:

  1. We will not allow anyone besides staff in the hospital for appointments or medication pickups. Please see the details on this below. We need to have minimal face to face contact and will maintain distance as we take in and release pets. The only exception to this will be euthanasia appointments. These will still be done in person in an exam room.
  2. You absolutely must bring your cat in a carrier for safe travel from your car into the clinic and hand off at the door. Every dog must be on a secure leash.
  3. If you or anyone you have had close contact with has traveled in the last 2 weeks, has been ill with a respiratory illness, or has been diagnosed with COVID-19, please let us know ASAP when you call for your appointment.

For Anesthetic Procedures:

  1. We will email you the anesthetic/procedure release form prior to your appointment. Please print this out at home, fill it out, and either email it back or bring it with you when you drop off your pet. If you are unable to do this, we can also meet you at your car with a clipboard and form to sign.
  2. Call us when you arrive: 949 631-1030
  3. We will meet you at the hospital door to get your pet for the procedure
  4. We will communicate with you throughout the day by phone
  5. We will call you before you pick up to get payment over the phone.
  6. Call us when you arrive for pickup and we will meet you at the clinic door with your pet.

For Appointments:

  1. Call us when you arrive: 949 631-1030
  2. We will confirm your pet’s needs and get a medical history over the phone
  3. We will direct you to bring your cat in a carrier or dog on a leash to the hospital door and then have you wait in your car for the remainder of the time. If you would prefer not to wait, you can also drop off and pick up later in the day.
  4. We will go over treatment details and give you updates over the phone
  5. We will call you for payment over the phone.
  6. We will meet you at the clinic door to give you your pet.

For Food or Medication:

  1. Please call us before you come to let us know what you need. We will get your order ready and take payment over the phone prior to your arrival.
  2. We can mail most prescriptions for free to arrive within 1-2 days. We mail Monday – Friday and encourage you to use this option.
  3. Or call us when you arrive in the parking lot and we will meet you at the door with your order.

Thank you for your understanding during this time, especially as the phone lines will be working overtime. We encourage you to request appointments and prescription refills through our website: newportharborvets.com. We know this will be more work for everyone, but we truly believe that if we all do our part now, we will be better off in the future. Please let us know if you have any questions.

Sincerly,

The Fabulous Staff at Newport Harbor Animal Hospital